| 1 |
Office Administration |
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| |
A |
Mail
Processing |
Freq. |
Review |
| |
1 |
Receives
and distributes standard or electronic mail. |
10-25% |
x |
| |
2 |
Files,
reroutes, disposes of, and categorizes mail for response. |
10-25% |
x |
| |
3 |
Drafts
responses to basic inquiries (e.g., requests for
information) and distributes via standard or electronic
mail. |
10-25% |
x |
| |
4 |
Drafts
responses to moderately complex inquiries (e.g.,
description of organizational/team policies or
procedures). |
<5% |
x |
| |
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| |
B |
Preparation
and Composition of Documents |
Freq. |
Review |
| |
1 |
Proofreads
documents for spelling and grammatical errors. |
<5% |
x |
| |
2 |
Generates
correspondence or documents from dictation, rough notes,
or general instruction and/or completes and processes
routine forms (e.g., memberships, subscription renewals,
etc.). |
5-10% |
x |
| |
3 |
With
limited instruction, composes routine correspondence
(e.g., responses to requests for information) under own
or manager's signature. |
5-10% |
x |
| |
4 |
Identifies
relevant information and generates documents from notes
or minutes taken at management or team meetings. |
<5% |
x |
| |
5 |
Gathers
data from multiple sources and creates in-depth and
detailed complex documents (e.g., budget comparisons,
general financial statements, investment summaries,
government reports, internal staff reports) or completes
and processes complex forms (e.g., statistical summary
forms) with minimal instruction. |
<5% |
x |
| |
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|
|
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| |
C |
Records
Maintenance and Retention |
Freq. |
Review |
| |
1 |
Files
records and conventional information according to
preestablished systems; may make minor modification to
the systems. |
<5% |
x |
| |
2 |
Creates
conventional and electronic file records and systems for
the team (e.g., general files; word processing,
spreadsheet, and data base files; mail lists). |
<5% |
x |
| |
3 |
Administers
the purging, retention, and protection of electronic or
conventional file records for the team. |
<5% |
x |
| |
4 |
Administers
the purging, retention and protection of electronic or
conventional file records for the foundation. |
NA |
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